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Procedure for Managing Expiring Applications

This article explains the steps to manage and track expiring applications.

Steps:

  1. Tracking Expiration Dates:
    • Applications are valid for 30 days from the date signed. Track the expiration date in the Leasing Master Tracker.
  2. Reminder Email:
    • Send a reminder email one week before the application expires using the Expiring Application Notice template.
  3. Propertyware Updates:
    • If the applicant does not submit the required documents by the expiration date, change the status in Propertyware to Expired and log the expiration under Notes & Docs.
  4. Remove from Master Tracker:
  • Delete the expired application entry from the
                Leasing Master Tracker.